Sometimes, things will not work out the way you plan them.

Sometimes, things don’t work out the way we want or plan it.

Most of us has plans how our day will pass, where will we go, what meeting to attend to, what will we eat or not. While some of us have assistants to tell them what would be their schedule for the whole week or worse for the whole month. However, above all, in our minds we have our own plans on what road we should take and how are we going to take it.

We also tell ourselves that life is so unfair because there’s at least one moment in our lives that we get frustrated because things didn’t work out the way we want them. Well it’s just life, in ourselves we know that we are doing or planning the right thing but we will realize that the thing that we are planning is not the right thing that God plans us to be. He’s just simply clever, that’s it.

I’m writing this because I just experienced the same scenario, that no matter how we plan our life so smoothly, it will never happen if it’s not meant for you. If you can read on my previous blogs, I’ve been working for over a year now, and I’m really honest that I’m not that so fulfilled about my job because in me I want, I need and I love to study not to work. So I told myself that I’ll just continue working, I’ll just let the day pass, perform the best way I can and so on. I planned my whole year on my mind, what should I do, what should I accomplish or what not. After thinking what could happen this year, I told myself that I’ll just work until May, I’ll render my resignation in May so that I could continue my studies this coming semester. I don’t have enough money to support my education but my spirit is tough to make this decision. Because when I’m in school the happiness that I’m feeling is unsurpassable by any amount of money. So I already planned. I’m ready.

Then, on our department, there’s an internal job opening that allows qualified call center agent’s to apply for a higher position, a Quality Coach to be specific. In the team that I belong we are 10 agents and a Team Manager, my manager actually asked my two teammates and me to submit our resumes to him so that he can endorse us, at first I told him that I will not pass because I’m only 1^st year college and I don’t have that much experience this industry, he told me that I’m so pessimistic that’s why insisted. Eventually, I gave my resume but it was declined by the HR dept because of my attendance points, because one qualification is your attendance points should not go over that 3.5pts and mine is 4.5pts, so I just told myself that things are working the way I’m planned it to work. 3 days after the job posting, my manager told me that I should go on Rest Day Over-Time so my attendance points will lower down. Because 4hours of RDOT is equivalent to 2 points that will be deducted from your attendance points. So I went for RDOT for 4 hours, the following day my manager quickly submitted my resume once again on the deadline of the application. That day as well I took the exam and passed. There are more or less 17 applicants and there are 14people who passed the exams whom includes me and my two teammates. Then we were scheduled for the initial interview after 2 days. I prayed so hard the night before the initial interview. After the initial interview, only 5 people passed. My teammate and I passed including the other three applicants from another team. We were scheduled to have our final interview the next day. I prayed harder this time.

During this time, I’m talking to myself will I become a Quality Coach? Will my plans be changed? I’m so confused. My manager was actually coaching me and my teammate about the final interview. The interviewer is the Head of the Training and Quality of 4 accounts in the company that I’m working in. That’s why my manager is serious about the interview. I just told myself, “Let it be, Thy will be done.”

The day for the final interview was so tiring, because I haven’t got enough sleep. Our interview time was 4am but the interviewer cam at around 5:30a.m, we were interviewed each for about 20- 30mins each. The interview was not that easy and not that tough, because my manager coached us really well that’s why we already have an idea what will be asked. So at around 8a.m I left the office and went to my Tita’s house, at around 10 o’clock I got a message from the Quality supervisor congratulating me because I got the job. I did not reply because the message was not specific to me, my name was not on the text. I thought it was wrong sent. But of course, my fingers are really cold already because there might be a possibility that I passed. So, I forwarded the message to my manager and let him speak with the Quality Sup what the text message was all about.

After 30mins, my manager called me on my phone and yelled: “NJay!, ang galing mo! Congrats! You’re now a Quality Coach! Di ka na magko-calls later!” (NJay, you did a great job! Congratualtions! You’re now a Quality Coach! You’re not going to take call late anymore!)

I replied: “Weh, di nga? Ahaha! Talaga?!!! Thanks TM!, Thank you so much for the trust and support!” (Oh, really? Ahahah! ‘Thanks TM, Thank you so much for the trust and support!”). One message that marked my mind is this: “You did it, you’re just simply good.” This meassge cam from my manager.

I was so amazed and so grateful about what had just happened this past 2 weeks. I keep on telling to other people that I will not be promoted because I don’t have enough experience and education to compete. But now, I realized that it’s not just the experiences or the educational background that you’ll put on your resume that matters most. It’s your personality, attitude and your strong-willed spirit that will define you to go through the challenges in life. It’s on how you deliver yourself, it’s on how you show people what you can do not on what you have not done. It’s on how you manifest your abilities and showcase your talents. It’s on how you believe not only on yourself but on the people around you. It’s on how you believe what God wants you to be, He knows what’s best for us and He will never put you down ever. I believed and claimed in Him that I will become a QC, and now I am an Official Quality Coach. Prayer is so powerful that it can surpass any challenges you will be facing on the road of life. My challenges do not end after the final interview, life has no endings, it has only beginnings. There’s always tomorrow, I know that the road that I am taking now will be rougher and elevated.

This only reminds us that no matter what we plan, what we want in life, if it’s not for us it will never be. No one can tell you what you will be. You can never manipulate your life, God has the power to do so. If we disagree what His plans for us will be, expect that you’ll never have an easy life. Life is not simple, it’s not easy. Financially we are stressed, emotionally we are disheartened, physically we are sick, intellectually we are slow but what matters most is spiritually we are whole, in peace and fulfilled.